If your business is considering an Enterprise Resource Planning (ERP) project, there’s plenty to think about. One major task that will affect your project’s success can be stakeholder management. With many external parties involved, it can be challenging to get everyone on the same page working towards the same goals. This blog is going to look at 5 different areas to focus on when trying to align all of the project team.
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Define clear goals and objectives
It’s a good idea to align this with your business strategy. Are you looking to improve customer experience, be more accurate with your data or streamline internal processes? Knowing this will help define your project objectives and help create meaningful KPIs. Sharing these with the project team will provide context, especially useful for external team members who may not be familiar with your business.
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Create opportunities for open communication
An essential element of any implementation is giving team members adequate opportunities for their voices to be heard. If you don’t create these, you risk the project missing key milestones as issues haven’t been resolved. You’ll be creating an environment where people feel valued and listened to, boosting productivity and team morale.
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Get the right people involved
Having the right people around the table when it comes to making key decisions will help to keep the project on track. You need to balance technical knowledge with people who understand how your business works. For any implementation to be successful, you need to have the buy-in from all departments of your business so including these where you can will help in the long run.
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Use the experts within the team
Your team will most likely include an ERP vendor and an implementation partner who have specific skills and knowledge in your chosen software. An ERP vendor will hold the knowledge of software so will have valuable advice when it comes to implementation and configuration. An implementation partner should advise when it comes down to aligning your business processes. This level of knowledge won’t usually be found within your business.
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Manage change effectively
Don’t underestimate how your project will impact the whole business. Ultimately, the long-term success relies heavily on how well any changes are embraced within existing departments. By considering internal communication at the start, you’ll avoid pushback when it comes to employees using the new system. Things that can help with this creating awareness of the changes early on, creating internal messages promoting the benefits and making sure staff are fully trained before the end of the project. In doing so, you can address any concerns promptly.
We’ve recruited hundreds of experts within ERP implementation teams and can provide your business with the experts it needs to manage a successful project. Get in touch today to find out how we can help you on your ERP implementation journey.
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