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Recann Ltdisincorporated and registered in England and Wales with company number 09216630whose registered office is at Ground Floor, Suite A Clarence House, Clarence Street, Manchester, M2 4DW (Recann Ltd).


(A) So that you fully understand the way that our relationship will work, what follows is a detailed outline of our terms and conditions.

(B) These Terms and Conditions of Business for permanent and fixed term placements (the “ Standard Terms ”) regulate the relationship between Recann Ltd and the Client. They are effective fromJanuary2014 and supersede all previous terms issued by Recann Ltd and the Client. Save as expressly provided for below; these form the entire agreement between the parties.

(C) Recann Ltd has been assigned to introduce to the Client, for an Introduction Fee, a Candidate for

Engagement with the Client into a permanent or FTC placement (“the Assignment”). These Standard Terms regulate permanent and FTC placements by Recann Ltd to the Client only. Alternative terms and conditions (from time-to-time in place) apply to the other services offered by Recann Ltd. These are available on request.



Associated Employer any business, company or employer connected or associated with the Client

Candidate any person Introduced by Recann Ltd to the Client.

Client references to the Client include the Client and any person, firm or corporate

body or entity to whom Recann Ltd is Introduces a Candidate and includes the Client and any Associated Employer


Confidential Information

Contingent Recruitment


any information provided by either party to the other party relating to the Candidate or the Assignment and which is either expressly or by its very nature confidential.

an instruction to Recann Ltd by the Client, to Introduce Candidates for a permanent or fixed term placement, on the basis that no Introduction Fee will be payable by the Client until or unless an Engagement is made. This includes marketed and speculative CVs.



Engage, Engaged or Engagement


Introduced, Introduces or Introduction

Remuneration Package


to employ or re-employ, engage, retain or otherwise accept services from a Candidate Introduced by Recann Ltd whether directly or indirectly, in any capacity whatsoever (including temporary or contract work), within a period of 12 months from the date of an Introduction.

Fixed term contract.

the provision by Recann Ltd to the Client of any details relating to and identifying a Candidate whether written or oral.

a Candidate’s projected total gross remuneration in the first year of Engagement/employment, being the aggregate value of his/her salary, any agreed bonus or commission payments (whether guaranteed or anticipated and even if payment is made in the subsequent year of Engagement/employment) car or car allowance, relocation allowance, pension, health insurance and any other emoluments. If the value of any part of the projected remuneration is uncertain the best estimate available to Recann Ltd shall be used. If a car is provided by the Client to the Candidate as part of his/her remuneration a minimum value of £5,000 will be added to his/her total remuneration for the purposes of calculating the Remuneration Package.



Retained Assignments

“Data Processing or “Data Controller” or “Your Rights” or “GDPR” or “General Data Protection Regulations.”

“Personal Data”


an instruction to Recann Ltd by the Client to source Candidates for a permanent or fixed term placement whereby Recann Ltd are retained on an exclusive basis and whereby payment is made in three equal stages according to Clause 4 and which may involve Candidate search outside Recann Ltd’s existing database and/or advertising.

This refers to the new data regulations coming into effect on May 25th, 2018. Under the new General Data Protection Regulations, it is our responsibility to process and keep your data in a safe way. We only process your data with your prior consent and we will be upfront about how we handle your information and where we process your data. Data Processing will refer to the provisions taken to transfer your data from one place to another, Your Rights refer to those protected under GDPR. These rights include your Right to be informed, Rights of access, Rights to rectification, Rights to erasure, the Right to restrict processing, The Right to data portability, The Right to object, and your Rights to know how your data can be affected through automated decision making and profiling.


• Name;

• date of birth;

• gender;

• business/company name

• job title;

• profession;

• contact information such as email addresses and telephone numbers;

• demographic information such as preferences and interests;

• Work History provided by you or by collection from 3rd Party services (see section 4 for 3rd party services we use)

• IP address (automatically collected);

• web browser type and version (automatically collected);

• operating system (automatically collected);

• a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);





2.1. These Standard Terms are deemed to be accepted by the Client from the time Recann Ltd Introduces a Candidate or the Client requests an Introduction of a Candidate by Recann Ltd or the date of the Client’s signature on this document (whichever shall be the earlier). They apply whether or not the Candidate is Engaged by the Client for the same type of work for which the Introduction was originally made and whether or not the Client is also seeking to fill the relevant vacancy by other means such as internal or external advertising.

2.2. The Client undertakes to notify Recann Ltd immediately of its intention to Engage a Candidate Introduced by Recann Ltd.


3.1. The Client shall pay Recann Ltd a fee in respect of each Candidate Engaged by the Client (the “Introduction Fee”). The Introduction Fee shall be a percentage of the Remuneration Package as calculated in accordance with the following scale (subject to a minimum fee of £3,500):

Remuneration Package

Introduction Fee

All Salaries


3.2. The Introduction Fee will be invoiced on the commencement of the Candidate’s Engagement.



4.1. The agreed fee for Retained Assignments (the “Retainer Fee”) is calculated at 30% of the Remuneration Package and is payable in accordance with the following framework and is split into three equal payments:

4.1.1. a fee is invoiced on acceptance of the Assignment by Recann Ltd (“Initial Fee”) and is payable within seven days of date of invoice; and

4.1.2. a fee is invoiced on presentation by Recann Ltd to the Client of a shortlist (“Shortlist Fee”) and is payable within seven days of date of invoice; and

4.1.3. a fee is invoiced on the Engagement of a Candidate and is payable within 14 days of the date of Engagement, adjusted to reflect the final agreed Remuneration Package (“Completion Fee”).

4.2. If a Retained Assignment is cancelled by the Client after Recann Ltd have commenced performance of the Retained Assignment or the Client materially alters the terms of the Retained Assignment, all Retainer Fees incurred up to the date of cancellation (or material alteration) shall become due and payable. In addition, the next stage of the Retained Assignment fee structure shall also be due and payable by the Client.

4.3. In the event that the Client hires an additional Candidate submitted within the shortlist of a Retained Assignment (or a shortlist Candidate into a position other than the position which was the focus of the Retained Assignment), an Introduction Fee shall be payable in addition to the Retainer Fee.



Information regarding Candidates is provided in the strictest confidence. If an offer of an Engagement is made by (a) the Client; or (b) any third party as a result of an Introduction by Recann Ltd to the Client; or (c) any Associated Employer as a result of Introduction by Recann Ltd to the Client then the Client shall (where possible) notify Recann Ltd of any such offer of Engagement within seven days of it being made and pay an Introduction Fee to Recann Ltd. If a Candidate is Engaged by any of the aforementioned parties, without the prior knowledge and consent of Recann Ltd, an Introduction Fee will be due from the Client and the rebate at clause 7.1 will not apply.


6.1. All Engagements are subject to a minimum fee of £3,500.

6.2. Any other charges (including charges for advertising) will be agreed separately in writing and are payable by the Client on or before the due date of invoice whether or not a Candidate is engaged.

6.3. Fees and other sums payable under these Standard Terms are exclusive of value added tax (“VAT”).

6.4. The full amount of Recann Ltd’s fees (including any VAT) for a) an Introduction Fee b) a Completion Fee shall be paid by the Client without any deductions on or before the due date of Recann Ltd’s invoice. Recann Ltd reserves the right to charge interest and compensation on all overdue invoices at the rate set out under the Late Payment of Commercial Debts Regulations 2002 and to recover all reasonable legal costs incurred in recovering sums due and overdue under these Standard Terms.

6.5. Any queries on an invoice must be specifically addressed in writing to Recann Ltd within 60 days from the date of the invoice, failing which the Client is deemed to have accepted the contents of the invoice. The Client shall be liable to pay Recann Ltd’s fee in respect of an Candidate Introduced notwithstanding that the Client Engages the Candidate in a different position to that originally envisaged and whether Engaged full time or part time.



7.1. If the Engagement of a Candidate terminates lawfully within 8 weeks of the commencement of the Engagement, then subject to clause 7.2, Recann Ltd will refund to the Client (on request) a proportion of the relevant fee in relation to: a) an Introduction Fee; and b) a Completion Fee. This rebate shall be calculated in accordance with the following:

Time of Termination

Amount of Rebate

Weeks 1 & 2


Weeks 3 , 4, 5


Weeks 6, 7, 8


Weeks 9, 10, 11 & 12



No other charges or expenses shall be refunded.


7.2. No rebate will be made in the following circumstances:

7.2.1. if the Candidate Engaged was previously Engaged by the Client as a temporary or contract worker through Recann Ltd; or

7.2.2. if the Client has not paid sums owed to Recann Ltd in relation to the placement in accordance with these Standard Terms (time to be of the essence); or

7.2.3. if the Client does not notify Recann Ltd in writing within five days of the termination of the Candidate’s Engagement (time to be of the essence); or

7.2.4. if an Engagement is terminated by the Client by reason of redundancy or convenience; or

7.2.5. if the Client has not offered to Recann Ltd (where applicable) a two-week opportunity (on an exclusive basis) to find a suitable replacement Candidate; or

7.2.6. where an offer of Engagement has been made by the Client and accepted by the Candidate but is subsequently withdrawn by the Client, due to no fault on the part of the Candidate. In the event this clause applies then notwithstanding any other provision in these Standard Terms, Recann Ltd shall be entitled to immediately issue an invoice to the Client for the Introduction Fee or the Completion Fee.



Recann Ltd will use its reasonable endeavours to ensure that Candidates are efficient, honest and reliable but Recann Ltd gives no warranty in this regard and it remains the Client’s entire responsibility to ensure that the Candidate is suitable for the Client’s requirements. The Client warrants that there will be no health and safety risk to the Candidate in working for the Client and if there are any such risks, the Client agrees to notify Recann Ltd, in writing of the nature of such risks and what steps have been taken by the Client to minimise such risks. The Client shall be responsible for obtaining work and other permits, for the arrangement of medical examinations and/or investigations into the medical history of the Candidate, and satisfying any medical and other requirements or qualifications required by the Client or by Law or by any relevant regulatory or professional body, to work in the position concerned and shall indemnify Recann Ltd for any cost, expense or other financial liability incurred arising from any breach of this obligation by the Client.



Except to the extent that Recann Ltd’s liability cannot be limited or excluded under applicable law, Recann Ltd’s liability whether arising under contract, tort, negligence, breach of statutory duty or otherwise shall not exceed the Introduction Fee paid in relation to the Engagement from which the liability arises. Notwithstanding the above, in no event shall Recann Ltd’ maximum aggregate liability arising under or in connection with this Agreement exceed £450,000. Recann Ltd shall not be liable under any circumstances for any failure to introduce a Candidate nor for any loss, liability, expense, or damage in connection with an Engagement, except to the extent of direct loss arising from Recann Ltd’s negligence. Neither either party be liable to the other party for any indirect, special, or consequential damages or loss nor for any liability to or by a third party, loss of present or future profits, business revenue, goodwill, anticipated saving, and/or any claims made under third party contracts, in any way arising under or in connection with this Agreement.



Each party agrees to comply with any statute, statutory provision, statutory instrument, law, regulatory direction or notice and any mandatory code of practice or conduct which applies to these Standard Terms. The Client shall indemnify Recann Ltd against any claim or liability howsoever incurred by Recann Ltd arising from following the instructions of the Client in the provision of recruitment services or from the Client’s failure to comply with its legal obligations.



The Client agrees that it will comply with the provisions of the EU General Data Protection Regulation (Regulation (EU) 2016/679)(GDPR), or such local equivalent of legislation protecting the disclosure and use of personal information, in relation to the personal data of Candidates, whether supplied to the Client by Recann Ltd or otherwise.

We will agree to the following provisions concerning personal data:

11.1 Where your personal data is held or processed we will always endeavor to gain prior consent before we share this with a candidate or another company or individual.

11.2 We hold your data in the following locations and handle the processing of your data on:

Staff computers – Every staff member has access to a computer and your data may be stored on these computers. Every computer is password protected. Please see our security Policy for further information about our computer security.

On each device data may be stored on a local hard drive, on saved temporary Outlook folders and in a contact database. Every computer is connected to a central network, where shared drives can be accessed by all staff. Your data will most likely be shared on this drive and be shared between staff members.

Staff mobile telephones – Contact information, such as name, and job title will be stored on staff mobile phones. Staff will have access to stored data from their phones.

LinkedIn Connections – We process, store and have access to your data through LinkedIn. Once you are a contact, a LinkedIn connection, or an employment need is established we will often copy contact data such as Name, email address, phone number, and work history onto any data storage location listed in this section.

Please follow our right of erasure or data access request procedures should you wish to change how we process your data through LinkedIn.

Bullhorn CRM – We use Bull Horn CRM for customer management and help match candidates with appropriate positions. The data will be stored securely and is protected by Privacy Shield protocols. Bullhorn is committed to protecting your data and will be compliant with GDPR legislation.

Your Rights:

All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see below.

We use your data to provide the best possible services to you. This includes:

Providing and managing an up-to-date recruitment service with a dedicated account manager

Providing and managing access to relevant candidates and candidate information all of which will give us their consent to share their details;

Personalising and tailoring your information into groups to match relevant candidates to your job vacancy;

Responding to communications from you;

Supplying you with email newsletters e.g. newsletters, alerts, etc. that you have subscribed to (you may unsubscribe or opt out at any time by clicking on the unsubscribe link at the bottom of every email;

Analyzing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

In some cases, the collection of data may be a statutory or contractual requirement, and we will be limited in the services we can provide you without your consent for Us to be able to use such data.

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news on candidates and our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights or having an adverse effect on your personal data. We will only process your personal data if at least one of the following basis applies:

you have given consent to the processing of your personal data for one or more specific purposes;

processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

processing is necessary for compliance with a legal obligation to which we are the subject;

processing is necessary to protect the vital interests of you or of another natural person;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

processing is necessary for the purposes of the legitimate interests pursued by us, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data. This would be in circumstances where jobs may be deemed relevant to a candidate or candidates would be a potential applicant for a potential employer.

We may also hold or process your data as listed above. Should you no longer wish for your details to be shared in these ways please let us know or email

You are within your rights under theGDPR and the Privacy and Electronic Communications (ECDirective) Regulations 2003, as amended in 2004, 2011 and 2015 regulations to declare which personal details we share with potential candidates or trusted 3rd parties. For example, only phone number and name or only name and email address.




We have installed the following software to protect your data on all our devices, server and business infrastructure:

• Avast Business CloudCare Suite which has the following notable components:

• File Shield – Monitors all files and blocks any dangerous or malicious files

• Behaviour Shield – Identifies apps acting suspiciously in real time

• Mail Shield – monitors mail in and out and blocks infected mail

• Web Shield – stops malware and spyware from websites

• Real Site – stops browsing to forged websites

• Anti-spam – blocks spam from mailboxes

• Firewall – monitors in and out bound activity

• VPN – gives a secure connection when using public hotspots

• Data Shredder – overwrites files with encrypted data to permanently delete.

• And in order to administer these services we also consistently monitor via the cloud and notifies administrators when threats are detected, and components are disabled as well as missed scans and updates etc.

• Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

• Steps We take to secure and protect your data include:

• Identifying compromised hardware and this will be taken offline.

• Investigations of compromised hardware will be carried out to identify cause.

• We will determine scale of breach and detail what has been compromised, and how and by whom.

• We will then carry out relevant work to secure hardware.

• A full Report will be given to Recann GDPR officer.

• You can expect a full report of your data that has been compromised within 3 working days.

• Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.




Client grants Recann permission to use its name in Recann marketing materials and to publish its name, trademark and/or logo on the Recann website, solely for the purpose of identifying Client as a Recann client. Client retains the ability to request removal of the logo at anytime with due cause.


13.1 No third party shall have any rights under or in connection with these Standard Terms including but not limited to any right of enforcement.

13.2. The parties agree that a failure or delay by either party to enforce any of the provisions set out in these Standard Terms shall not be construed as a waiver.

13.3. Each clause of these Standard Terms, defined by punctuation, is separate, distinct and severable and to give meaning to the intention of the parties the Court may modify any portion that may otherwise be void; subject thereto, any void portion may be severed and the remaining provisions shall continue in force. Words appearing in the plural shall mean the singular where appropriate and vice versa.

13.4. For the purposes of these Standard Terms Recann Ltd acts in the capacity of an Employment Agency as defined in the Employment Agencies Act 1973 and an Employment Business as defined in the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and/ or the Conduct of Employment Agencies and Employment Businesses Regulations (Northern Ireland)

13.5. Recann Ltd acts as an introductory agency and does not have the authority to bind a Candidate.

13.6. These Standard Terms cannot be varied save in writing by a Director or Business Manager of Recann Ltd and an authorised representative of the Client.

13.7. These Standard Terms shall be governed and construed in accordance with English Law and is subject to the exclusive jurisdiction of the courts of England.

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Recann Ltd. Headquarters
Ground Floor, Suite A, Clarence House, 2 Clarence Street, Manchester, M2 4DW +44 1617 110 791 +49 2114 187 3747 +1 332 216 1067